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wiseracer.com Privacy Policy

Type of website: Web Application

Effective date: 27th day of November 2024

Note: The original legal version of this document is in English. Other language versions are provided for convenience and reference purposes only. In the case of any discrepancies, the English version will prevail.

wiseracer.com (the "Site") is owned and operated by Unify Web Solutions Pty Ltd. Unify Web Solutions Pty Ltd is the data controller and can be contacted at:

  • customerservice@unifywebsolutions.com

  • 31 Twine St, Spring Hill, Brisbane, Queensland, Australia, 4000

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect

  2. Use of collected data

  3. Who has access to the data collected

  4. The rights of Site users and

  5. The Site's cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union and the United Kingdom, we aim to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have yet to appoint a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

CCPA

For users in the United States and specifically in the state of California, we adhere to the California Consumer Privacy Act ("CCPA"). This act grants California consumers robust data privacy rights and control over their personal information, including the right to know, the right to delete, and the right to opt out of the sale of personal data that businesses collect.

Consent

By using our Site, users agree that they consent to the following:

  1. Conditions set out in this Privacy Policy.

When the legal basis for our processing of your personal data is your consent, you may withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before your withdrawal. You can withdraw your consent by:

  1. Deleting the associated account.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.

  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: To provide users with valuable insights to optimize time and resources.

  3. Processing of user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will only collect additional data beyond the data listed below if we notify you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address

  2. Location

  3. Clicked links and

  4. Content viewed

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name

  2. Age

  3. Date of birth

  4. Sex at birth

  5. Gender

  6. Email address

  7. Phone number

  8. Address

  9. Payment information; and

  10. Auto-fill data.

This data may be collected using the following methods:

  1. Most personal data is collected when the user creates an account and completes the on-boarding wizard.

  2. Other information is collected indirectly when other users create content for the user or when other users, like coaches, federations, or parents or guardians, provide information about the user.

How We Use Personal Data

The data we collect when the user performs certain functions may be used to enhance security, improve user experience, and enhance the quality of the data the application provides.

The data we collect automatically is used for the following purposes:

  1. Data is collected to support security measures to protect user's data, to improve the user experience while using the application, and to improve the quality of the content provided by the application.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. The data collected is used to support security, improve the user experience, and improve the quality of the data provided by the application to the user.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Coaches

Coaches have access to data for athletes currently under their care, and can create, update, amend, or delete information related to athletes and their training process as they consider convenient for the safety and benefit of athletes under their care.

Federations

Federations might have access to a user's data by requesting access to it. The access to data might be authorized by the user if they are above 16 years of age or older, or by their parents in they are under 16 years old.

Other Disclosures

We will not sell or share your data with other third parties except in the following cases:

  1. If the law requires it;

  2. If it is needed for any legal proceeding

  3. To prove or protect our legal rights and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept longer than this period.

How We Protect Your Data

We use the strongest available browser encryption to protect your security and store all our data on servers in secure facilities. All data is only accessible to our employees. Strict confidentiality agreements bind our employees, and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, the risk of harm always remains. The Internet can be insecure at times, and therefore, we cannot guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We disclose user personal data to the following countries:

  1. Australia.

When we transfer user personal data, we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your data if:

  1. The country your data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations or

  2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed

  2. Right of access

  3. Right to rectification

  4. Right to erasure

  5. Right to restrict processing

  6. Right to data portability; and

  7. Right to object

Children

We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians. This consent is collected as follows:

  1. Parent or guardian account

Please see our Children's Privacy Policy for additional information on how we deal with children's personal data.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please get in touch with our privacy officer here:

  • customerservice@unifywebsolutions.com

  • 31 Twine St, Spring Hill, Brisbane, Queensland, Australia, 4000

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt out of receiving marketing or promotional emails from the application. You can opt-out by clicking "unsubscribe" from any marketing or promotional received email or from "Your Account". Essential email notifications from the application such as notifications of changes in your data, actions required, or security related communications are required for the normal functioning of the application.

Cookie Policy

A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, which may decrease the quality of your user experience.

At wiseracer.com, your privacy is our priority. We use cookies to enhance your experience, analyze our site traffic, and improve the performance and functionality of our site and app. Here’s how we categorize and use cookies:

  1. Esential Cookies: These are necessary for the basic functioning of our site and app, including security, network management, and accessibility. They do not require consent and cannot be disabled by users.

  2. Non-Essential Cookies: We utilize Google Analytics and Microsoft Clarity to understand better how our users engage with our site and app, which helps us improve your experience. These cookies are only loaded with your consent.

Upon your first visit, we will ask if you are okay with us using all cookies. If you consent, we will use both essential and non-essential cookies to provide you with a fully-featured experience. If you choose not to accept non-essential cookies, we will respect your choice and not load Google Analytics and Microsoft Clarity cookies. However, please note that essential cookies will remain active to ensure the site's and app's functionality and security.

Disabling cookies may affect the functionality and features available to you on our site and app.

Additional Clauses

Deletion of Personally Identifiable Information

Upon termination or deactivation of a user account, all data that could be reasonably construed as personally identifiable information ("PII"), including but not limited to names, email addresses, phone numbers, and profile images, will be irreversibly deleted from our databases. This deletion will occur within a time frame compliant with applicable laws and regulations.

Retention of Non-Personally Identifiable Information

Notwithstanding the deletion of personally identifiable information, certain data points such as age, location, and aggregated or anonymized training and competition data may be retained. These data points will be used solely to improve the application's services and will not be used to identify individual users.

Deletion of User-Generated Athletic Data

Training and competition data primarily created by a user will also be deleted upon account termination. However, training and competition data primarily generated for the user by coaches, training programs, or affiliated organizations may be retained and used for analytical or improvement purposes within the application.

Good Faith and Security

The application is developed and maintained as a goodwill initiative, chiefly supported by its user community. While the company and its employees endeavour to provide the highest level of security and protection feasible within their technical and financial constraints, we welcome users to notify us of any potential security vulnerabilities. We commit to addressing such concerns within a reasonable time in compliance with responsible disclosure practices.

Acknowledgment of Intellectual Contributions

The application is built upon diverse knowledge and resources per industry norms. The company makes diligent efforts to acknowledge and credit the intellectual contributions of various authors and experts. We welcome contributions from original authors and encourage them to notify us of any perceived intellectual property infringements, affording us a reasonable time frame to address and rectify the issue.

Parental or Guardian Consent for Minors

By accepting the terms and conditions of this Privacy Policy, the parent or legal guardian of a user under the age of 16 (or under the age of 14 for users in the United States) expressly consents to the collection, use, and processing of the minor's information as described herein. This consent serves as an affirmation that the parent or legal guardian has read, understood, and agrees to be bound by the terms stipulated in this Privacy Policy on behalf of the minor.

Use of Automated Translation Services

The content of this web application may be translated into various languages for the convenience of our users. These translations are provided through automated assistive tools such as machine learning algorithms. While we endeavour to offer accurate and helpful translations, users should be aware that only the original English version of the content, including this Privacy Policy, is legally binding. If there are any discrepancies or inconsistencies between translated versions and the original English version, the latter shall prevail. Users acknowledge that the company aims to provide the most accurate translations possible within the constraints of available resources but makes no warranties about the accuracy of translated content.

Integration with Third-Party Health and Fitness Services

To provide a comprehensive and enhanced user experience, wiseracer.com offers you the option to integrate data from third-party health and fitness services, including but not limited to Garmin, Polar, and Fitbit. This integration allows us to complement, integrate, and enhance the data and services we provide to you. Here’s how it works:

  • User Consent: Integration with these third-party services is entirely opt-in. We use OAuth2 to securely request your consent to access your data from these services. You will need to authorize our application to collect data from your accounts with these services explicitly.

  • Data Use: The data collected through these integrations is used solely to enhance the services provided by our application. It enables us to offer a more personalized and comprehensive user experience, including detailed activity tracking, performance analysis, and health insights.

  • Withdrawal of Consent: You can withdraw your consent and disconnect these third-party integrations at any time through your account settings. Upon withdrawal, we will no longer collect data from these services, but previously collected data may still be used within our application to the extent permitted by law.

  • Data Sharing: We do not sell any data collected through these third-party integrations to other parties. The use of this data is confined to enhancing the functionality and user experience of our application.

This feature is designed to put you in control of your data and to provide you with valuable insights derived from multiple sources. For more information on managing these integrations and your data preferences, please visit your account settings.

Modifications

This Privacy Policy may be amended occasionally to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we need to address your concern adequately, you may contact a supervisory authority. You also have the right to make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer at:

  • customerservice@unifywebsolutions.com

  • 31 Twine St, Spring Hill, Brisbane, Queensland, Australia, 4000

Children's Privacy and Parental Consent Policy

Website: wiseracer.com (the "Site")

This Children's Privacy Policy supplements the unify.com Privacy Policy and applies to the personal information of children in the United States who are under the age of thirteen (13) ("child" or "children"). This Children's Privacy Policy is made in accordance with the United States Children's Online Privacy Protection Act ("COPPA"). Any terms defined in COPPA have the same meaning when used in this Children's Privacy Policy.

Age Verification and Parental Consent Process

For Users Under 16:

Children under the age of 16 wishing to use our services must obtain consent from their parent or legal guardian. Our age verification and parental consent procedure is as follows:

  1. Registration: A child under the age of 16 can begin the registration process by providing minimal necessary information to set up an account.

  2. Parental Approval: To activate the account and process the minor’s personal data, a comprehensive identity verification of the parent or guardian is required. This process includes:

  • Account Creation: A parent or guardian is required to create a free account with Wise Racer, providing a foundational layer for further verification steps.

  • Email Verification: A verification link is sent to the email address provided during account creation to confirm its validity.

  • Mobile Phone Verification: A verification code is dispatched via SMS to the mobile number provided, ensuring the authenticity of the contact information.

  • Proof of Age Verification: We utilize a credit card validator as a method to verify the age of the parent or guardian. This step is purely for age verification purposes and incurs no charges, ensuring a secure and cost-free procedure.

  1. Account Activation: The child’s account is activated only upon successful completion of the parental consent process. In the event parental consent is not received within 10 days following registration, the account, along with all submitted personal data during the registration attempt, will be permanently deleted from our system.

Children's Data We Collect

We collect personal information from children. We only collect personal information from children after sending a direct notice to parents and obtaining verifiable parental consent for the collection of the child's personal information.

We collect the following personal information from children:

  1. Name

  2. Date of birth

  3. Location

  4. Email

  5. Club

  6. Other relevant information related to the practice of sports.

Collection Methods

We collect personal information from children using the following methods:

Most of the information collected will come from the parent when they create their child's account and from their clubs when they create any sports-related activities.

Use of Children's Personal Information

We use the children's personal information we collect in the following ways to:

  1. Improve the security of the application and its users;

  2. Improve the user experience;

  3. Determine the appropriate content to be shown to the users.

Public Availability

Children are able to make their personal information publicly available on our Site.

Disclosure to Third Parties

We do not disclose personal information we collect from children to third parties.

Third-Party Operators

Third parties do not use our Site to collect personal information about children who use our Site.

Parental Rights

A child's parent or guardian can review their child's personal information, direct us to delete their child's personal information, and refuse any further collection or use of their child's personal information. A parent or guardian can also agree to the collection and use of their child's personal information but not allow us to disclose that personal information to third parties unless disclosure is part of the service provided by our Site. A parent or guardian can exercise these rights via the following method(s):

Parents can request access to and delete their child's personal information, create or delete their child's account, and remove or provide consent to the collection of their child's personal information by logging into their child's account through our homepage.

Parents can contact us at customerservice@unifywebsolutions.com to request access to or deletion of their child's personal information or to provide or remove consent for the collection of their child's personal information. Proper identification (passport, mobile number, and other valid forms of identification) is required to request data through this channel.

We will only require a child to disclose reasonably necessary information to participate in an activity on our Site.

Contact Information

Questions and concerns about this Children's Privacy Policy or our collection and use of children's personal information can be sent to:

  • customerservice@unifywebsolutions.com

  • 31 Twine St, Spring Hill, Brisbane, Queensland, Australia, 4000

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